Your privacy matters to us. This Privacy Policy explains exactly what personal data duckdice collects from Pakistani players, why we collect it, how we use and protect it, and what rights you hold over your own information. We believe in full transparency — no small print, no surprises.
Six core principles that define how duckdice handles the personal data of every player in Pakistan.
All personal and financial data transmitted between your device and duckdice is protected by industry-standard SSL/TLS encryption. We maintain strict technical and organisational safeguards against unauthorised access.
duckdice does not sell, rent, or trade your personal information to third-party marketers or data brokers — ever. Your data is used solely to operate your account and improve your experience on our platform.
You have the right to access, correct, or request deletion of your personal data at any time. You can also withdraw marketing consent or request a copy of all data we hold about you via a simple request to our support team.
We only collect personal data that is strictly necessary for operating your duckdice account, processing your PKR transactions, and meeting our regulatory obligations. We do not collect data for its own sake.
duckdice complies with applicable data protection regulations and international gaming licence obligations. KYC and AML data is processed in strict compliance with anti-money laundering guidelines.
Marketing communications from duckdice are always opt-in. If you change your mind, you can unsubscribe from promotional emails or SMS at any time through your account settings or by contacting our support team directly.
This Privacy Policy ("Policy") describes how duckdice ("duckdice", "we", "us", "our") collects, processes, stores, and protects the personal information of users ("you", "Player", "User") who access or use the duckdice platform at duckdice.ws, including all associated services such as sports betting, live casino, slots, Andar Bahar, Baseball betting, and promotional activities.
duckdice is committed to protecting the privacy and personal data of all players, including the significant portion of our user base located in Pakistan — in cities such as Karachi, Lahore, Islamabad, Rawalpindi, and Faisalabad. We recognise the trust you place in us when you share your personal information, and we take that responsibility seriously.
By registering an account on duckdice, making a deposit, or otherwise using our services, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.
Plain Language Commitment: We have written this Privacy Policy in clear, straightforward English so that every Pakistani player can understand exactly how their data is handled — without needing a legal background. If anything is unclear, please contact our support team.
duckdice is the data controller responsible for the personal information collected through the duckdice.ws platform. As data controller, we determine the purposes for which and the means by which your personal data is processed.
For all privacy-related enquiries, requests to exercise your data rights, or complaints regarding our data handling practices, you may contact us via the support details provided in Section 15 of this Policy. We aim to acknowledge all data-related requests within 72 hours and resolve them within 30 calendar days.
duckdice collects personal data only to the extent necessary to deliver our services, meet regulatory obligations, and maintain a safe gaming environment. The categories of personal data we collect include:
Sensitive Data: duckdice does not knowingly collect sensitive personal data such as biometric information, health data, or religious beliefs. CNIC numbers and identity documents are handled solely for KYC compliance and are stored with enhanced security controls.
duckdice collects your personal data through the following channels:
| Collection Method | Examples |
|---|---|
| Direct submission | Account registration form, KYC document uploads, deposit/withdrawal requests, support chat messages. |
| Automated collection | Cookies, server logs, session tracking, device fingerprinting during platform use. |
| Payment providers | Transaction confirmation data from JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. |
| Identity verification services | Third-party KYC providers that cross-reference CNIC data against official records. |
| Fraud prevention tools | IP geolocation services and device fingerprinting for security and AML compliance. |
duckdice processes your personal data for the following specific purposes:
Marketing Opt-In: duckdice will only send you promotional communications where you have expressly consented. You can withdraw this consent at any time via your account settings or by contacting support. Opting out of marketing does not affect your ability to use the platform.
duckdice processes your personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and service delivery | Performance of contract (your account agreement with duckdice). |
| KYC identity and age verification | Legal obligation (gaming licence and AML regulatory requirements). |
| Payment processing and fraud prevention | Legitimate interests (protecting the platform and its players from financial crime). |
| Responsible gaming monitoring | Legal obligation and legitimate interests (player protection obligations). |
| Marketing communications | Consent (you must explicitly opt in; you may withdraw consent at any time). |
| Platform analytics and improvement | Legitimate interests (improving our services for Pakistani players). |
| Legal and regulatory compliance | Legal obligation (compliance with applicable laws and regulatory directions). |
duckdice does not sell your personal data to any third party. We may share your personal information only in the limited circumstances described below:
We share necessary transaction data with JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank to process your deposits and withdrawals. These providers act as independent data controllers for their own payment processing activities and their own privacy policies apply to data they hold.
We share identity documents and CNIC data with authorised third-party KYC providers solely for the purpose of verifying your identity and age as required by our licence conditions. These providers are contractually bound to process your data only for KYC purposes.
We may share technical data (IP address, device fingerprint, transaction patterns) with fraud detection and cybersecurity service providers to identify and prevent fraudulent activity on the platform.
duckdice is required to report suspicious transactions to relevant authorities under applicable anti-money laundering regulations. We will also disclose personal data where required by a valid court order, regulatory direction, or other lawful request from competent authorities. We will notify you of any such request where we are legally permitted to do so.
In the event of a merger, acquisition, or sale of all or substantially all of duckdice's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights in relation to your data will be preserved.
All third parties with whom duckdice shares personal data are required to implement appropriate technical and organisational data protection measures. We do not permit third parties to use your data for their own marketing purposes.
duckdice retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following specific retention periods:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Regulatory and legal obligation |
| KYC identity documents | 5 years after account closure | AML compliance requirement |
| Transaction and betting history | 5 years after transaction date | Financial record-keeping obligation |
| Support and communications records | 3 years after last interaction | Dispute resolution and service quality |
| Marketing preferences and consent records | Until consent is withdrawn + 1 year | Evidence of lawful marketing basis |
| Technical and usage logs | 13 months from collection | Security monitoring and fraud detection |
After the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be associated with you as an individual.
duckdice implements a multi-layered approach to data security, incorporating both technical and organisational safeguards appropriate to the risk level of the data we process:
Your Role in Security: While we implement robust security measures, you are responsible for keeping your duckdice account credentials confidential. Never share your password with anyone — duckdice staff will never ask for it. If you suspect your account has been compromised, contact our support team immediately via live chat.
duckdice uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session security, and analyse usage patterns. The following types of cookies are used:
These cookies are strictly necessary for the platform to function. They manage your login session, maintain your PKR wallet state, and ensure security during your gaming session. You cannot opt out of essential cookies while using the platform.
We use anonymised analytics cookies to understand how Pakistani players navigate the duckdice platform — which games are most popular, how long sessions last, and where users encounter difficulties. This data is used in aggregate form only and cannot be used to identify you personally.
These cookies remember your platform preferences such as language settings, preferred game categories, and display options, so you do not need to reset them on every visit.
Where you have consented to marketing communications, marketing cookies help us measure the effectiveness of our promotional campaigns and ensure that any ads you see (on opted-in channels) are relevant to your interests. You can withdraw consent for marketing cookies at any time via the cookie settings panel accessible from the platform footer.
You can manage your cookie preferences through your browser settings. However, disabling essential cookies will prevent you from logging into your duckdice account and using most platform features.
As a duckdice player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at the details in Section 15. We will respond to all verified requests within 30 calendar days.
Pakistani players have full rights over their personal data. Here is a plain-English summary of each right and how to exercise it.
Request a full copy of all personal data duckdice holds about you, including your account data, transaction history, KYC records, and communications.
Request correction of any inaccurate or incomplete personal data we hold about you — for example, a misspelled name or outdated address.
Request deletion of your personal data where it is no longer necessary for the original purpose or where you withdraw consent — subject to our legal retention obligations.
Request that we temporarily stop processing your personal data — for example, while a dispute about the accuracy of the data is being resolved.
Request a machine-readable copy of the personal data you provided to duckdice, which you can transfer to another service provider if you choose.
Object to processing of your personal data based on legitimate interests, including profiling for direct marketing purposes. Your objection will be honoured unless we have compelling grounds to continue.
duckdice is strictly an adult platform. You must be at least 21 years of age to register an account, place bets, or access any games on duckdice.ws. This age restriction is enforced through mandatory KYC identity verification at the point of registration and at the time of your first withdrawal request.
We do not knowingly collect personal data from individuals under the age of 21. If we discover that a user has provided false information about their age during registration, the account will be immediately suspended, all winnings will be voided, and any deposited funds will be returned after deducting applicable transaction costs in accordance with our Terms & Conditions.
If you are a parent or guardian and you believe a minor has registered on duckdice, please contact us immediately via the support details in Section 15. We will investigate and take appropriate action without delay.
21+ Age Gate: duckdice enforces strict age verification for all Pakistani players. Anyone found to be under 21 at any point during their account lifecycle will have their account permanently closed. We support responsible gaming for all adults who choose to play.
duckdice operates under an international gaming licence, which means some of your personal data may be processed on servers or by service providers located outside Pakistan. When we transfer personal data internationally, we ensure that appropriate safeguards are in place to protect your information, including:
By registering and using the duckdice platform, you acknowledge and consent to the transfer of your personal data to our servers and service providers as described in this section, subject to the safeguards outlined above.
duckdice reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will:
We encourage you to review this Privacy Policy periodically. If you continue to use the duckdice platform after any amended Policy has been published and you have been notified of the change, your continued use constitutes acceptance of the revised terms. If you do not agree with any amendment, you may close your account by contacting our support team.
Material changes to this Privacy Policy will be communicated via the email address registered to your duckdice account. Please ensure your registered email address is kept up to date in your account settings.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way duckdice handles your personal data, please contact our Data Protection team using the details below. We are committed to resolving all privacy-related matters fairly and promptly.
For general account support, KYC queries, and data access requests, you can reach our team via:
Data Requests: When submitting a data access, erasure, or portability request, please include your registered email address and a description of your request so we can verify your identity and process your request efficiently. We may ask for additional verification before acting on sensitive data requests.
Now that you understand how duckdice safeguards your personal data, you can play with complete confidence. Whether you are in Karachi, Lahore, Islamabad, or anywhere across Pakistan, your information stays private, encrypted, and under your control. Ready to explore Pakistan's most trusted gaming platform?